This year mark’s 14 years since I started Your Office & PA telephone answering services. Thinking back to those early days still makes me feel nervous!
Like many start-ups, enthusiasm and good ideas were in plentiful supply, money, time, and business acumen not so much.
I quit my full-time job, and together with my business partner, 2 desks, 2 PC’s and a couple of phones, we were ready to go.
As this was my first time setting up and running a business, the learning curve was steep. I soon realised that to survive the first few years there were 2 things I had to get good at, and neither of them had anything to do with service I was selling.
Cash Flow: Cash is king as they say. Controlling costs and keeping on top of debtors (money in/money out) soon became my number one job.
Marketing: It’s rarely the company with the best product that succeeds, it’s the company with the best marketing. Finding a way to bring in a constant stream of new leads was essential for survival.
The next lesson I learned is as soon as you can you need to stop trying to be a “jack of all trades” and look to surround yourself with experts.
Outsourcing is a great way to benefit from the support you need, just when you need it. For many businesses this is a more affordable way (and much less hassle) than employing someone to help. And that’s where my telephone answering services come in.
We can help you have more time. We’ll help you manage calls and make sure you never miss a precious new lead simply because you didn’t answer the phone. You can have all the benefits of a receptionist just when you need it. We won’t be a drain on resources when you don’t. We won’t be off sick, on holiday and you won’t need to provide a nice office, desk, and laptop.
I love to support new businesses and see them flourish, which is why I have a new business start-up package that’s designed to provide the support you need, without breaking the bank.
Simply get in touch to find out more. I’d love to have a chat. Or if you prefer you can request some info here…